Please read the detailed instructions below. ከስር የተጠቀመጠውን እያንዳንዱን መረጃ በጥንቃቄ ያንብቡ።

Invitation for Bids

National Competitive Bidding (NCB)

For Procurement of Consultancy Services

Ethiopian Trading Businesses Corporation has allocated funds to be used for Procurement PROVISION OF CUSTOMER SATISFACTION SURVERY SERVICES (Non Consultancy Service). The Ethiopian Trading Businesses Corporation, Directorate of Procurement and Property Management now invite sealed bids from eligible and qualified Firms/Bidder(s) for the procurement of:

No	Type of work/ Service	Tender No	Site
1	PROVISION OF CUSTOMER SATISFACTION SURVERY SERVICES	ET-ETBC-NCB- 01/2025	Addis Ababa

1. Bidding will be conducted through the National Competitive Bidding (NCB) Procedure and is open to all bidders from Eligible Source Countries as defined in the Guidelines.

2. Domestic bidders who have an interest to participate in the bid shall have Relevant Professional Practice Certificates renewed for at least 2017 E.C. from authorized bodies and Evidence of/Being/ Registered as Supplier in the list of the Mandated Public Body, i.e. Public Procurement and Property Administration Agency. Valid principal/ commercial/registration certificate, valid tax clearance, VAT registration certificate and tax payer’s registration certificate.

3. Interested eligible bidders may obtain further information from the central procurement head at the address given below from 8:00 a.m. to 12:00 noon and 1:00 p.m. – 4:30 p.m.

4. A complete set of Bidding Documents in English may be purchased by interested bidders as of September 19, 2025, Monday-Friday 8:00 a.m. 12:00 noon and 1:00 p.m. to 4:30 p.m. and Saturday from 8:00 a.m. 12:00 noon. On the submission of a written Application to Ethiopian Trading Businesses Corporation Central procurement head and upon payment of a non-refundable for each bid fee of Birr 500.00 (ETB Five Hundred Birr only) or an equivalent amount in a freely convertible currency for bid. The methods of payment will be cash.

5. The technical document and the financial document shall be sealed separately in envelopes. Both the original and copies of the financial and technical documents must be placed in separate envelopes, and then all the envelopes shall be placed together in a large outer envelope.

6. In addition to the original bid documents, the required copies are: one copy of the technical document and one copy of the financial document.

7. Bids must be delivered to the address below at or before 10:30 A.M. (local Time 4:30) on October 7, 2025. Electronic bidding will not be permitted. Late bids will be rejected. Bids will be opened in the presence of the bidders/representatives who choose to attend in person at the address below at 10:30 A.M. (local Time 4:30) on October 7, 2025. Each bid must be accompanied by a bid security of ETB 50,000.00 (ETB Fifty Thousand birr only) in CPO or unconditional Bank Guarantee for each bid. From Insurance Company CPO, bank Guarantee will not be permitted and will be rejected. The tender security should be valid for a period of 148 days from the date of tender opening.

8. The procuring entity reserves the right to reject any or all bids.

9. The address referred to above is.

Attention: Ethiopian Trading Businesses Corporation

Directorate of Procurement and Property Management

Debrezeit Road, located around global hotel in front of Temenja Yazi

Commercial Bank of Ethiopia

P. O. Box 7858,

Telephone No:- 011-4-16-73-45/011-4-66-93-36

Addis Ababa Ethiopia

Ethiopian Trading Businesses Corporation