Reporter (Sep 10, 2026)
EXPRESSION OF INTEREST (EOI)
Individual Consultants or Consulting Firms: 5-Year Strategic Business Plan and Digital Transformation
Assignment overview.
Digaf Micro Credit Provider S/Co., an Ethiopian microfinance institution with 20 years of experience, invites qualified individual consultants and consulting firms to express interest in developing an inclusive, competitive and actionable five-year strategic business plan centred on institution-wide digital transformation. The process must be collaborative and respond to sector reforms, competition, financial inclusion opportunities and emerging technologies.
Objectives
- Develop a robust and implementable five-year strategic business plan and digital-transformation roadmap.
- Align Digaf’s direction with Ethiopia’s financial-sector reforms, the Digital Ethiopia Strategy and NBE regulatory requirements.
- Define an institution-wide digital transformation covering customer joumeys, products, channels, processes, data, technology, people and operating model.
Scope of Work
- Conduct internal and external analysis, including PESTEL, SWOT and Porter’s Five Forces; assess financial, operational, technology and human-resource capacity.
- Consult the Board, management, clients and partners, and benchmark leading regional and global digital-microfinance practices.
- Define strategic goals, objectives, KPIs and phased implementation roadmaps; develop financial projections, funding and IT/digital strategies, and a risk-management framework.
- Deliver the final plan, executive summary, strategic frameworks and implementation matrix.
Minimum Qualifications
- Proven strategic-planning and digital-transformation experience in microfinance or financial services, including at least five years of relevant experience in Ethiopia.
- Strong knowledge of Ethiopia’s financial and regulatory environment and digital financial services, with demonstrated research, financial- modelling and stakeholder-engagement capability.
EOI Submission Requirements
Submit: individual/firm profile; relevant strategic-planning and digital-transformation assignments; understanding and proposed approach; consultant/team CVs and roles; applicable professional credentials or business licence/registration; and full contact details.
DEAD LINE SUBMIT TO 15 September 2026
Next step: Shortlisted applicants will be invited to submit full technical and financial proposals against a detailed Terms of Reference. Only shortlisted applicants will be contacted.
“Access Beyond Limits” www.digaf.et +251 112 787 390 / +251 112 782 252